It's Simple!

There seems to be an epidemic of simplistic thinking these days.  And I don't mean that in a good way.  Today I witnessed the following situation in a retail store.  Two crotchety old men walk in and tell the clerk that they need a manual for a particular item that one purchased a couple of days before.  "My wife threw it away," one stated.  The clerk spent several minutes scouring the computer for a way to print a new manual for the man.  As she worked on a solution to the problem, the men had a loud conversation about how there is no consideration for customers these days.  Why can't "they" be more customer-oriented and stock extra manuals for just these situations?? I mean, people lose things all the time.
A little while later I had a chance to ponder the exchange.  All I could do was shake my head.  Rather than take responsibility for his losing the manual, rather than thanking the sales clerk for trying to remedy his problem, he chose to gripe and offer unrealistic answers.
Have you ever heard somebody complaining about what "they" should do?  For these people, it's never about what I can do to make it better.  It's always about what someone else is or isn't doing.  So, what do I mean by simplistic (simpleton) thinking?  This: Whenever someone is offering such simple solutions about what "they" should be doing, you can usually bet that they are not considering the big picture.  Say retailers stored ridiculous amounts of hard copy information for the occasional customer who has trouble holding onto his manual...  Hmmmmm...  Probably going to cost money to do that.  Have you bought an ink cartridge lately? Not cheap. And where are they to store all of these manuals?  The best case scenario would be to create a database of manuals of every product in the store.  Hmmmmm...  I would imagine that it would cost a great deal of money to have someone compile all of the information, and to have a program to make such information available to the store employees. And what about the paper to print it on? All of this convenience for the occasional customer who misplaces something would translate to higher costs for all customers.  In that case, said customer would be griping about the prices. 
Similarly, I hear people complaining about things like...let's see...war.  "Make love, not war."  Smoke another one and go back to Woodstock.  Again, this is a simple (simpleton) way of looking at things.  Nobody wants war.  Nobody wants anyone to be killed (Most normal people, anyway).  But, there is evil (negativity, whatever you like to call it) in the world. Sometimes ignoring it is feeding it.  Yes, there are those in the world who return evil for a kindness.  But some people are too simple to fathom that there isn't a very good reason that those men are cutting off heads. Those of you who understand need no further explanation.  Those of you who don't, any attempt to explain would be in vain.
But I am tired of hearing simple solutions which fail to examine all (or even a few) aspects of the problem.
And pot is legal in some places now.  Wow.  America is in big trouble.  
 
 
 
 

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